Privacy Policy
Last updated: September 2026
Alex Oss Photography respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how I collect, use and protect your personal information when you contact me, enquire about a photography session, make a booking, complete an online form or use my website.
1. Who I am
Alex Oss Photography is a photography business based in Exeter, Devon, UK.
For questions about your personal information or this Privacy Policy, please contact me using the contact details provided on my website.
2. What information I collect
Depending on how you interact with me, I may collect:
Your name
Email address
Telephone number
Information about your photography enquiry or booking
Your preferred session dates and relevant session details
Information you provide through enquiry or application forms
Information relating to your photography preferences
Photographs and videos created during your photography session
Behind-the-scenes content, where you have agreed to this
Payment and booking information where necessary to provide my services
I only collect information that is relevant to providing my services, managing bookings, communicating with you and running my business.
3. How I use your information
I may use your personal information to:
Respond to enquiries and applications
Contact you about your photography session
Arrange and manage bookings
Provide photography services
Process payments
Deliver photographs and products
Provide customer support
Keep appropriate business and financial records
Send marketing communications where you have given permission or where otherwise permitted by law
Improve my services and website
Manage Model Calls, including contacting selected applicants
4. Photographs, videos and social media
Photographs created during a session remain subject to the terms agreed for your booking.
I will only use photographs, videos or behind-the-scenes content for my website, social media, advertising or other promotional purposes where the appropriate permission or agreement has been obtained.
For Model Calls, you may be asked separately whether you are happy for behind-the-scenes content to be recorded and shared on social media.
You can contact me if you have questions about the use of your images.
5. Sharing your information
I do not sell or rent your personal information.
I may share relevant information with trusted third-party service providers where this is necessary to operate my business, for example payment providers, website providers, photography gallery platforms, booking systems, email services or other business software.
These providers may process personal information on my behalf and are expected to handle it securely.
I may also disclose information where required to do so by law.
6. How I protect your information
I take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure.
However, no method of storing or transmitting information over the internet can be guaranteed to be completely secure.
7. How long I keep your information
I keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including any legal, accounting or business record-keeping requirements.
Photographs may be retained for longer periods for the purposes of providing galleries, products, customer service, backups and where permission has been given for portfolio or promotional use.
8. Your rights
Under UK data protection law, you may have rights including the right to:
Ask what personal information I hold about you
Request correction of inaccurate information
Request deletion of your personal information in certain circumstances
Object to certain uses of your information
Ask for processing of your information to be restricted in certain circumstances
Withdraw consent where processing is based on consent
If you would like to exercise any of these rights, please contact me.
You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your personal information has not been handled correctly.
9. Cookies and website information
My website may use cookies or similar technologies to help it function, understand website usage and improve the user experience.
Some third-party services used on my website may also use cookies or collect information in accordance with their own privacy policies.
10. Changes to this Privacy Policy
I may update this Privacy Policy from time to time to reflect changes to my business, services or legal requirements.
The latest version will always be available on this page.
If you have any questions about this Privacy Policy or how your information is used, please contact Alex Oss Photography through the contact details available on my website.